INFORMATION

FREQUENTLY ASKED QUESTIONS

How quickly do you respond to emails? letters?

We try to respond to inquiries as quickly as possible, but our normal working hours are Monday to Friday 09:00-16:30.

Is it possible to cancel an order?

The order cannot be canceled automatically, however, if you notice that you have chosen the wrong size, color, or model of the product, please contact us as soon as possible by phone or e-mail. We will try to help you.

Can the goods be ordered to foreign countries?

For sending orders to other countries, please contact us by e-mail at info@dreamybunny.lt. We will find the most suitable solution for you.

How to return the product?

If you want to return an item, please email us at by mail info@dreamybunny.lt, specifying the order number. You can find more detailed information about returns in the "Shipping and Returns" section at the bottom of the page.

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