1. General provisions

1.1. These purchase rules are intended to provide information about MB Dreamy Bunny (the "Seller") and to explain to the buyer the terms and conditions of sales of goods ("Items") ("Rules").
1.2. These Rules are also intended to guide the conclusion of contracts between the Seller and the Buyer for the sale of Goods (the "Agreement"). Please read these Terms and make sure you understand them before purchasing Products from our online store. Before placing an order, you, as a Buyer, must indicate that you agree with these Rules. By placing an order, you also agree to the Privacy Policy posted on the website.
1.3. According to the information provided in point 6, the Seller reserves the right to change these Rules, so before ordering the Goods, review these Rules to understand the conditions under which you will place the order.
1.4. These Rules, like any other Agreement between the Seller and the Buyer, are drawn up in the Lithuanian language.

2. Information about the Seller

2.1. These Rules define the purchase of Goods by e-mail. in the store www.dreamybunny.lt The seller is MB Dreamy Bunny, company code: 306173802, company address Panevėžio st. 15-25, LT-92315 Klaipėda, Republic of Lithuania. email mail: info@dreamybunny.lt. Data about the Seller are stored in the Register of Legal Entities, which is managed by the Register Center of the Enterprise.

3. Goods

3.1. email The photos of the Products presented in the store www.dreamybunny.lt are of an illustrative nature. Since the screens of various devices used for Internet browsing may not display the colors of the Products completely correctly, the Buyer understands that the actual color of the Products may be slightly different from the one he sees on his digital device.
3.2. Unless clearly stated otherwise, all Products that are submitted by e-mail can be ordered in the store. If, for some reason, the ordered Goods are no longer available, or the ordered quantity of Goods is too large to process the order, the Buyer is informed as soon as possible by e-mail. by mail or call and/or SMS message, and if the Buyer and the Seller do not agree on the replacement of the Goods with Goods of a similar nature, the execution of the Goods order is terminated.

4. Processing of personal data

4.1. The Seller processes the Buyer's personal data in accordance with the Privacy Policy posted at www.dreamybunny.lt/privacy-policy/. Please read it and make sure that you understand and accept all the provisions mentioned in the document.

5. Conclusion of the purchase-sale contract

5.1. email In the store www.dreamybunny.lt, natural persons aged 14 (fourteen) or more and legal entities can purchase goods.
5.2. By agreeing to these Rules, the person confirms that he has the right to purchase the Goods in this e-mail. in the store.
5.3. email The process of ordering Goods created by the Seller in the store gives the Buyer a chance to check the order several times and correct errors before submitting the final version of the order. Please read and check your order carefully at each step of the ordering process.
5.4. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer, e. after creating a shopping cart in the store, specifying his name, surname (in Latin letters), delivery address, postal code, choosing a payment method and confirming that he has read these Rules, he presses the "ORDER" button and pays for the order. In case the order is not paid, the contract is not considered concluded. The Seller reserves the right to contact the Buyer using the contact data specified in the order regarding factors related to the concluded purchase-sale agreement, or due to questions arising related to the execution of the agreement.
5.5. After the buyer submits and pays for the order, an e-mail is sent to him. a letter confirming that the Seller has received the order.
5.6. Each Agreement concluded between the Buyer and the Seller (the order submitted by the Buyer) is registered and stored electronically. in the store database.
5.7. If the Seller is unable to sell the Goods, for example, because the Goods are out of stock, the order quantity is too large, or the Goods are no longer in the range, the Buyer will be informed about this by e-mail. by mail, call and/or SMS, and the Seller will not fulfill the order. If the Buyer has already paid for the Goods, the Seller will return the amount paid by the Buyer within 14 (fourteen) calendar days to the bank account from which the payment was made.

6. Right to change the rules

6.1. The Seller has the right to change these Rules, including but not limited to:
– changing the terms of payment and/or delivery;
– amendments to applicable legislation.
6.2. Each time the Goods are ordered, the version of the Rules valid at that time shall apply.
6.3. Each time the Rules are changed, the date of the change is given in Clause 18 of these Rules.

7. Return of goods and termination of the Agreement

7.1. The buyer has the right to return the purchased Goods within 14 calendar days. Goods are returned in their original, undamaged packaging. The term when the Goods can be returned is calculated from the next day after the Goods have been delivered or collected from the self-service parcel terminal. The costs of returning the goods are borne by the Buyer, unless otherwise agreed between the Buyer and the Seller.
7.2. The right to return goods does not apply to goods that have been used or whose merchandise appearance is damaged, or that are to be returned outside of their original packaging.
7.3. The right to return Goods applies only to natural persons.
7.4. The Buyer, who wishes to return the Goods and cancel the Agreement, must send the Seller a filled-in free form request, which states the decision to return the Goods and the reasons for such a decision. The Seller, upon receiving such notification from the Buyer, shall confirm receipt of this notification to the Buyer as soon as possible.
7.5. The Buyer returns the Goods to the Seller as soon as possible and no later than within 14 (fourteen) calendar days. This term is fulfilled if the Buyer sends the Goods before the end of the period of 14 (fourteen) calendar days.
7.6. The Buyer who returned the Goods shall be refunded all the money paid for the Goods and the delivery costs incurred in connection with these Goods.
7.8. The Buyer is responsible for the decrease in the value of the Goods, caused by actions that are not necessary to determine the nature, characteristics and operation of the Goods. The Seller reserves the right to unilaterally reduce the amount returned to the Buyer, taking into account how much the value of the Goods has decreased.
7.9. Goods returned by the Buyer must be undamaged, undamaged, unused. Returned Goods must have authentic labels, protective bags and the same accessories with which they were sold. Returned Goods must be in their original packaging in good condition with all the accessories they were delivered with (eg instructions and warranty card).
7.10. When returning the Goods, the Buyer must provide the order number.
7.11. The Seller reserves the right not to return the amount paid to the Buyer until the Goods have reached the Seller and it has not been checked whether they comply with clauses 7.8 and 7.9 of the Rules.
7.12. If the Buyer received defective Goods, the Seller undertakes to cover the costs of returning such Goods to the Buyer.

8. Delivery of goods

8.1 Goods in Lithuania are delivered through parcel services (to self-service parcel terminals or to the specified address). Delivery time usually takes 1-5 working days. Goods in other countries are delivered by courier. Delivery time takes up to a month. The delivery price in both cases is indicated at the time of ordering.
8.2. The buyer must specify the exact address of the selected self-service terminal or delivery address during the order.
8.3. If, while picking up the Goods from the self-service terminal or the courier, the Buyer notices damage to the package of the shipment, the Buyer must take photos of the shipment and present these photos to the Seller in a convenient way for the Buyer and make sure that the Goods themselves are not damaged. If the Goods are also damaged, the Goods may be returned to the Seller, and the Seller shall cover the return costs for the Buyer.

9. Price of goods

9.1. The valid price of the Goods is indicated in the e-mail of each of the Goods. in the store.

10. Payment

10.1. The Buyer pays for the Goods using a payment card. In order to complete the order, the Buyer must make a payment, which is carried out with the help of payment technology after the Buyer enters his payment card details.

11. Obligations of the buyer

11.1. The buyer must provide correct data in the order form. In the event that the data specified in the Buyer's order form changes, the Buyer must notify the Seller as soon as possible.
11.2. The Buyer must pay for the ordered Goods and accept them in accordance with the procedure set out in these Rules.
11.3. The Buyer undertakes that before starting to use the Goods, he will inspect them and make sure that the Goods received are exactly the Goods that were ordered by him.
11.4. The buyer must comply with the requirements set forth in these Rules and the legal acts of the Republic of Lithuania.

12. Responsibilities of the seller

12.1. The Seller undertakes to respect the Buyer's privacy and process the Buyer's personal data only in accordance with the procedure established by these Rules, Privacy Policy and legal acts of the Republic of Lithuania.
12.2. The seller undertakes to comply with the requirements set forth in these Rules.

13. Manufacturer's warranty

13.1. Certain Products sold by the Seller may be covered by a manufacturer's warranty. Information about such warranty and its terms are contained in the manufacturer's warranty, which is attached to the Goods. The Manufacturer's Warranty extends the Buyer's rights in relation to Goods that are defective.

14. Quality of goods

14.1. The seller ensures the quality of the Goods in accordance with the law. The warranty of the manufacturer of the goods is valid only if the conditions related to the operation of the goods are not violated. Before using the Goods, the Buyer must carefully read the instructions for use of the Goods, if such are attached to the Goods.
14.2. Defective Goods are exchanged and returned in accordance with the procedure mentioned in these Rules and taking into account the applicable legislation of the Republic of Lithuania.
14.3. The buyer can inform about low-quality or incomplete goods by e-mail. by mail info@dreamybunny.lt. At the same time, it is necessary to indicate the order number and describe the defects of the Goods, signs of failure or missing parts and, if possible, send photos of the aforementioned factors. In addition, the Buyer must indicate how he would like the incident to be resolved: the Goods can be replaced with similar Goods of suitable quality or the price paid for the Goods can be returned.
14.4. The seller undertakes to provide an answer to such requests no later than within 14 (fourteen) calendar days.

15. Buyer's Liability

15.1. The Buyer is responsible for storing his login data and/or transferring this data to third parties. If third parties use e-mail services provided by the store by connecting to e. stores, using the Buyer's login data, through the Buyer's profile, the Seller considers such a person to be a Buyer and the Buyer is responsible for all actions of such a third party. If the Buyer suspects that his login data may have been obtained by an unwanted person or stolen, the Buyer must notify the Seller as soon as possible.
15.2. According to the provisions of Article 8, Paragraph 3 of the Law of the Republic of Lithuania on Electronic Signature, the Buyer and the Seller agree that the confirmation of the Buyer's actions in the store by joining the personal profile has the legal power of an electronic signature established in Article 8, Paragraph 1 of the Law of the Republic of Lithuania on Electronic Signature.
15.3. If the Agreement was concluded using e-mail store, will be violated - the parties will be responsible for the violation in accordance with the procedure established by the legal acts of the Republic of Lithuania.

16. Events beyond the seller's control

16.1. The Seller is not responsible for non-performance or late performance of the Agreement or any obligations related to the Agreement, if such non-performance or delay is due to events beyond the control of the Seller - actions or events that the Seller cannot reasonably control.
16.2. If an event beyond the Seller's control occurs that prevents the Seller from fulfilling its obligations under the Agreement, the Seller shall inform the Buyer as soon as possible. The performance of the Seller's obligations related to the Agreement will be suspended and the deadline for fulfilling the obligations will be extended until the end of events beyond the Seller's control. If events beyond the Seller's control affect the delivery of the Goods to the Buyer, the Seller will notify the Buyer of changes in the delivery date.

17. Sending information

17.1. All written communication between the Buyer and the Seller takes place via e-mail.